Toyota Role-Based Learning VR Program for Safety Training
At Toyota, safety is their priority. Especially in a manufacturing environment surrounded by large, heavy equipment. To assist with this safety initiative, Groove Jones created a VR training experience that utilizes Role-based Learning (RBL). Role-based training is important for employees to understand how to incorporate safety protocols into their daily work to avoid accidents.
The VR experience contains different work environments like a manufacturing plant, a parts distribution center, and administrative offices. The User confronts unsafe practices, allowing them to observe and interact with virtual coworkers engaging in unsafe practices, which can lead to accidents. The program helps users understand that their approach can make the situation safer.
Built for Desktop and HTC Focus 3
We designed the experience to work on the HTC Focus 3, a wireless VR headset, for a premium training experience. We also created a version that can run on desktop computers. Both versions have the same content, however, by providing two different ways to access the program, we extended the reach for training to a larger audience.
Multiple Training Modules
The Toyota team had identified specific use case hazards in their work environment and different user personas. We then created these use cases in VR with various “choose your own adventure” responses to generate various outcomes.
Training Module 1: Manufacturing Plant – RBL Team Member to Manager
Module 1 allows the user to roleplay in a scenario where they must interact with another team member that is a manager engaging in an unsafe practice – like using their phone within a manufacturing environment.
The choices you make cause the avatars in the experience to react.
Training Module 2: Warehouse Use Case – RBL Team Leader to Team Member
Module 2 puts the user in the position of a leader who observes a Team Member engaging in an unsafe practice – improper lifting techniques.
Here you see a Team Member improperly lifting a heavy box, which may have caused an injury.
Training Module 3: Manufacturing Plant Use Case – RBL Team Member to Team Member
Module 3 engages the user with a team member that has observed a potential unsafe incident in the workplace.
A Team Member approaches you with a complaint. How would you handle the situation?
Training Module 4: Office – RBL Team Leader to Team Member
Module 4 highlights the importance of a safe work environment in an office environment and how to coach and correct team members who create unsafe environments for the rest of the team.
Different Work Environments
The Groove Jones team visited a Toyota manufacturing facility in San Antonio, Texas, to record audio and to capture photography and video of the environments. We also captured 3D data for some models we are incorporating into the VR training modules. You can see how we included details of the Toyota CARE materials that hang in the locations.
Gamification and Scoring
The Toyota Cares team uses the VR program to engage with Toyota team members, managers, and administrative staff. This allowed team members to put themselves in different roles, so they could see how the choices they make with others can create different results. Every choice you make is scored, which is then calculated at the end to give you an overall performance score.
Different messaging is delivered to the user based on their results.
The VR training achieved 5 key learning objectives:
- Start conversations around safety
- Learn how to de-escalate situations
- Recognize others who are following safety rules
- Develop skills needed to create an open dialogue and promote safe learning
- See examples of good interpersonal communication
About Toyota North America – https://www.toyota.com/usa
Other VR Training Programs Created by Groove Jones
Case Study – https://www.groovejones.com/automotive_vr_training/